About Us
AtlantaComputerWarehouse.Com, Inc. has been providing quality refurbished computers and laptops for over 7 years. We were a very early home startup, founded in 2001. We moved out of our start-up location in 2001, and moved to our current facility in Hapeville, GA adjacent to Atlanta Airport. Since our founding, ACW has served thousands of consumers and companies, just like you. We are dedicated to providing fast, efficient service at the lowest prices to all our many valued customers.
The Best Reasons to Buy from ACW
1. We install an Operating System (OS). Many computer dealers do not include the OS, be sure to ask before ordering. Loading an OS on a computer requires time and skill and can become an insurmountable task for those not familiar withe drivers and appropriate files. If not done properly, it can be an expensive additional expense.
2. We specialize in refurbished Dell laptops and computers have been doing so since June 2001. Our first computer website went online July 2003. We know computers and can answer your i.t. questions. Our business name, AtlantaComputerWarehouse.com is product quality guarantee.
3. We promptly answer phones, return all voicemails, and respond to all e-mails. Call us and you will actually have a person pick up the telephone. Sales and Technical support calls get the same quick response.
4. We test, and retest the our computers and laptops. We have a return rate of less than 2%. We do not ship Dead on Arrivals (DOAs) and rarely have them. Before shipping and packaging your laptop we re-test it with the AC adapter you will receive technician-certified product to insure you have no hardware problems.
5. Our site is easy to navigate and kept very current. Every laptop on the site is in stock and can be purchased immediately. We typically will ship within 1-2 business days of receipt of your order.
Warranty:
We test every PC and laptop we ship from the warehouse, and we back it up with our 6 month limited Warranty: 30 days parts and labor, plus additional 5 months free labor charges on any subsequent warranty repairs.
Secure Ordering:
When you place your on-line order with us it is transmitted to us via a secure socket layer (SSL). If you choose to use PayPal, we will never even see your credit card information! This means your credit card information is protected and safe when it is sent to us. This probably is the most secure way of using your credit card. Actually, this is even more secure than giving out your credit card number over telephone, email, or in person.
When using a credit card number, there are security measures included on the secure server where your credit card number is stored by our Internet Hosting Company. Your personal, confidential information is stored on a secure server that is not connected to the internet and will be deleted from the server as soon as the transaction is completed. Finally, your credit card information is encrypted for added security.